Crutchfield Price Match Policy ❤️ (Update 2022)

Crutchfield Price Match Policy – Crutchfield has been a North American electronics retailer for more than 50 years. The company specializes in audio and video equipment for your car and home or portable use.

This article explains price match and adjustment policies at Crutchfield. So without wasting your time, let’s get right to it…

Does Crutchfield Offer a Price Match In-Store?

No. In-store, Crutchfield does not offer a price match. Even though they have a lot of physical stores, they don’t match the prices there.

Does Crutchfield Offer a Price Match Online?

Yes. If you find the same item at a competitor’s store for less money, you can call or chat to ask them to match the price. But you should show them evidence that the price is lower.

Does Crutchfield have a Price Adjustment Policy?

Yes. They will change the price once every 60 days. You can ask for a price adjustment if you buy something at Crutchfield and then find it for less at one of their stores or a competitor’s store.

Price Match Criteria

crutchfield price match policy

After discovering that they will match prices, it is important to know their rules. By their criteria, they mean that several items or deals should meet their requirements for the Crutchfield store to match the price. Here’s what you need to do:

  • Their first rule is that the items at the competitor and Crutchfield must be the same.
  • The item you want the price match should be in stock at the competitor and the Crutchfield store.
  • For the price match to work, the time it takes to get both items from the competitor and Crutchfield should be about the same.
  • They will match the price that was paid. For example, the item’s price should include the shipping cost for the price match to work.

Price Match Process

The Crutchfield price match process is easier to handle. But it’s important to know how to ask for a price match. Here’s how the Crutchfield works:

  • Once you find a similar item at a competitor, you should call or chat with Crutchfield to show proof that the price is lower.
  • Here is the number to call: 1-844-680-6045.
  • Here’s where you can find their Live Chat link: https://www.crutchfield.com/support/ContactUs.aspx

But if you don’t know when they are open for customer service, you might be unable to reach them. So, make sure you call or chat with them at the right time.

Here are the times when their customer service can be reached by phone or Live Chat:

Monday-Friday:

9 am – 8 pm est

Saturday-Sunday:

10 am – 7 pm est

Exclusions

Due to the exceptions to price matching, some items or deals at the Crutchfield store can’t have their prices matched. Knowing these exceptions, you would already know if the Crutchfield store can price match your item.

This way, you wouldn’t waste your time asking for an item’s price to be matched. Here are the places where the price match won’t work:

  • The prices are not matched for the financing offers or the packages.
  • Products like car security systems and remote starters are not included in the price match.
  • Items that are pre-ordered, have been opened, or have been resold are not price matched.
  • We don’t match prices on items on sale during holidays like Thanksgiving and the Monday after Thanksgiving.

Price Adjustment Process

Crutchfield has a policy about price changes. It’s easy to understand, but you must know how to ask for it at the Crutchfield. Here’s how it works:

  • If the price of an item you bought at Crutchfield goes down within 60 days at Crutchfield or one of its competitors, you can go to their website to ask for a price adjustment.
  • Once they check the item to see if it’s eligible, they’ll change the price and give you back the difference.

I called their customer service to find out what was going on.

Here is what they replied:

“You’ll need to call our customer service line or chat with one of us. We’ll look after you. Remember that it must be less than 60 days since you bought the item for us to match the price.

That’s what they say, then. It’s that easy to ask for a price change online.

They don’t change prices in the store, but they do it online.

Crutchfield Price Matching Competitors List

The Crutchfield store has price match competitors, just like many other stores. You will know which competitors are eligible for the price match if you know about them. Here are the items:

  • Amazon.com
  • BestBuy.com
  • SonicElectronix.com
  • BHPhotoVideo.com

Price protection and price matching

60-day price drop protection

If our price decreases in the next 60 days after you buy something, please call or chat with us while the lower price is still available. We’ll make up the difference in those 60 days.

Price matching guidelines

We’ll match the delivered price (including sales tax, if applicable) on most items sold and shipped by Amazon.com, BestBuy.com, SonicElectronix.com, and BHPhotoVideo.com.

To ask for a price match, please call or chat with us.

Price match requirements

  • Items must be the same, in stock, and ready to ship in about the same time.
  • Installation packages for car stereos must be the same.

Price match exceptions

  • Car audio products from Alpine, Garmin, Infinity, JBL, JL Audio, Kenwood, Pioneer, and Polk that Amazon.com sells.
  • Products for car safety and remote starts.
  • Financing offers, bundles, free items, pricing mistakes, mail-in offers, coupon offers, out-of-stock items, pre-order items, refurbished or open-box items, in-store specials, and flash sale/daily sale items do not qualify.
  • Everything is for sale on Thanksgiving Day and the Monday after it.
  • We can decide not to sell certain things.

Crutchfield Youtube Video

Crutchfield Contact us

Crutchfield Sales & Advice

1-844-263-4176

¡Hablamos Español!

1-800-955-9039

Corporate Sales

1-888-809-5145 (M – F, 9am – 5pm EST)

Crutchfield Customer Service

1-800-955-9091

Crutchfield Tech Support
1-888-292-2575

Crutchfield Administrative Offices

Crutchfield Corporation
1 Crutchfield Park
Charlottesville, VA 22911-9097
1-434-817-1000
Fax: 1-434-817-1010

Crutchfield Our hours

Monday – Friday 9 am – 8 pm est
Saturday – Sunday
10 am – 7 pm est
Lunes a Viernes
9 am – 7 pm est
Sábados
10 am – 7 pm Este

Summary

I hope this article has helped you find the best sound system for your needs. If you have any questions, feel free to ask them in the comments below, and we’ll get back to you as soon as possible! Thank you very much for reading our blog post about Crutchfield’s policies on price matching and adjustments.

Crutchfield – FAQs

Does Best Buy match Crutchfield prices?

We match the prices of all local retailers, including their online prices, at the time of sale. We also match the prices of items shipped from and sold by Amazon.com, Crutchfield.com, Dell.com, HP.com, and TigerDirect.com.

Is Crutchfield good to buy from?

Overview. From 1,591 reviews, customers have given Crutchfield an average rating of 4.75 stars, which shows that most customers are happy with their purchases. Most of the time, customers who are happy with Crutchfield talk about customer service, car stereos, and wiring harnesses. Crutchfield is number 11 on the list of sites for electronics.

What does Crutchfield sell?

The Crutchfield store sells electronics for the home, office, or on the go, like mobile audio and video equipment, speakers, TVs, and other electronics. They also sell remote start technology and car security gear to keep cars safe.

What carrier does Crutchfield use?

The 39-year-old business owner, No. 135 in the Internet Retailer Top 500 Guide, has switched to UPS Air Freight for all shipments of products that weigh more than 150 pounds, like big TVs. Before, he used other shipping companies for these kinds of shipments. Sep 19, 2013

How fast does Crutchfield ship?

Normal shipping takes from one to three business days. Larger items take between 2 and 5 business days to ship by freight.