Dell Price Match & Price Adjustment Policy 2022

Dell Price Match & Price Adjustment Policy – Dell is one of the most well-known laptop and desktop computer brands. The company is great at what it does, but there is a lot of competition. Does Dell match prices? Read on to find out.

The company says it will sell its goods at the best prices to beat the competition and keep customers happy. Dell has a price match policy to back up its claim. Dell is also known for its policy of guaranteeing the best price.

But before you learn more about how Dell price match works, you should know that the terms of Dell price match may be different from one country to the next. So, you should check the company’s website to find out the correct policy terms for your area. Here, we’ll talk about the Dell price match policy and how to get Dell Price Match, among other important information.

Dell Price Match Policy


The prices are easy to understand. All you have to do is check the qualifying websites for products that are similar to the Dell product you bought or plan to buy.

If you find the same product on a website for a lower price, you can use Dell Price Match. Make sure you only compare the sites that meet the requirements. Several important factors come into play here, and you should be aware of them before making a claim.

Price Match/Adjustment Time
30 Days
Where Can I Price Match?
Online & In-store
Contact Info.
Visit the website

What Will Dell Price Match?

Price matching can be done on any HP, Lenovo, or Apple computer, tablet, or monitor that meets the basic requirements and is in stock. Here are some things that are needed:

  • RAM
  • Type and Capacity of Hard drive
  • Display Resolution
  • GPU
  • CPU
  • Touch functionality
  • Motherboard
  • Security components
  • Services

With Whom Does Dell Price Match?

Dell’s Price Match Policy works with a small number of brands. You can get more ideas about the same things from the list below.

Office Depot
Best Buy
Office Max

Products that fall under the price match policy

Before you move forward, you should know that not all of the products are covered by the price match policy:

A PC for sale on a site that is competing with others. This computer must have the same capabilities as Dell’s computer. It has to work with the memory, hard drive, operating system, screen size, graphic solutions, resolution, touch capacity processor, and other parts of the system.
Items that can be bought on in the For the Home section. The store’s website must match these products.
It can be used on electronic devices or gadgets, just like on another website.
Dell will match the price of electronics or accessories sold by another retailer’s website if they have the same part number as a product sold on Dell’s website in the “For Work” section.

How to Get Dell Price Match

Price matching is an easy thing to do. If you find an ad for a Dell product you want to buy for less money somewhere else, Dell will match the price. This feature only works for Dell products or similar products from other companies. You can talk to customer service about the same thing. Simple steps to match prices:

  • You must start by looking up the product on the list of websites that Dell gives you.
  • You must send Dell the link to the same product or show the proof to a Dell sales representative.
  • You can also use their website’s live chat feature or call them at 1-877-717-3355.
  • Once the verification is done, you can go ahead with the purchase at a lower price.
  • This method only works if you haven’t bought the product yet.

Dell’s Price Guarantee Program

Dell also has a price guarantee policy that you can use when you buy a product from them. This only works if you buy two identical items from the same store, like Dell. This process can only be done within 30 days of when the item was bought. Here are the steps you need to take to get Dell’s price guarantee:

  • You must compare prices to find the cheaper one.
  • To make a claim, you must also have proof to show a Dell representative.
  • You can make a claim up to 30 days after buying the product.
  • You can also call up the Dell customer support team (sales division) for this.
  • Once the check is done, you will either get the amount of the refund or the difference.
  • Dell will give you your money back in a few days.

How is the Dell com price match different from the price guarantee policy?

Dell has the best laptops and computer accessories, and its price match and price guarantee policies ensure that its customers always get the best prices. To offer the best prices to its customers, it has put its processes into two different groups:

Before you buy
After getting

The price match option is available for items that haven’t been bought yet, but the Dell price guarantee program is for items that have already been bought. Within 30 days of buying an item, you can make a claim under the price guarantee policy.

Exceptions to the policy 

Dell’s policy of matching prices doesn’t apply to everything. The same is shown in the next section:

  • Price from a paid loyalty program or club membership.
  • Products are bought from a marketplace instead of a store or website, where the order is filled by a third party.
  • Products with a limited number available, items sold during a clearance sale, a flash sale, or a seasonal discount.
  • The price depends on any rebates, financing deals, coupons, or free services.
  • The product was bought for resale.
  • You can’t combine the price with any other deals or promotions.
  • It cannot be combined with any Dell VIP purchase product Student discount or Forces discount.

Don’t forget that the availability of products also has a big impact on this. This rule can only be used for one purchase. The price guarantee is only good for 30 days after the day the item was bought. When you make a claim, don’t forget to bring a copy of the invoice or proof with you.

Now that you know how the price match policy and price guarantee policy work, you can easily check for the lower price:

Step 1: Find the product with the lower price on the website of a qualifying retailer.

Step 2: Give the Dell representative the active link or proof that the product can be bought for less money. You can talk to them about the claim by calling them. They’ll check that the claim is true, and you can finish the process.

Criteria of Price Match

Not all of Dell’s products fall under this rule. If you give Dell a list of products or items, it will do the same thing as its competitors.

A PC made by a company other than Dell that is sold on its own website and has the same features as a Dell PC.

The operating system, the amount of memory, the size of the hard drive, the graphics solution, the size and resolution of the screen, and whether it can be touched. So, these are the same as the key features we talked about above.
As we’ve already said, matching happens when a retailer sells a new Dell PC by comparing the price and the most important features.
When you buy something from the “for home” section of, the price must match the price on the retailer’s website.
This is what will happen if two different electronic devices or gadgets have the same manufacturer’s part number.


With their helpful and available services, Dell’s Price Match and Price Guarantee programs are meant to help and please you.

Now, I hope it will be easy for you to get a refund on the difference for the item you think fits into one of the above categories.

I hope that this article helps you in similar situations in the future and that you use it to save more money when you shop.

Still, got questions on your mind? No worries. Just copy and paste them into the comment section below, and I’ll do my best to help you figure out the answer as soon as I can.


Does Dell have a price guarantee?

Our Price Match program should be used before you buy something from Dell. Our Price Guarantee program makes sure that if we lower the price of an item you bought on up to 30 days after you bought it, you will get a credit for the lower price.

What is a price-matching service?

Price matching means that a store will match a lower price on a product from a competitor. For instance, a store that sells the same thing for less money. Companies use this method to save time and money because customers don’t have to go to another store or shop to find the lowest price.

What is Dell’s pricing strategy?

Dell’s Price Mix

As a product goes through its life cycle, pricing strategies usually change because the company can’t set the price however it wants at each stage. Dell’s main goal is to sell PCs that are cheap and make money for the company.

How do I return a Dell product?

How to Return a Product: Before returning a product, you MUST first contact Dell customer service and get a Credit Return Authorization (CRA) number before the end of the return period. Without a CRA number, Dell will not take back anything.

How do you ask for a price match?

Ask to talk to a manager, show him the lower price at a competitor, and explain that you know the store can’t match the price. Instead, you want to know if he can give you a manager’s discount so you can buy the item there instead of at the competitor.

What makes Dell different from other competitors?

Dell has an edge over other companies in its industry because it manages its supply chain better than other companies. Dell uses technology to figure out what information means. By being a part of the buying process, they can figure out what their customers want.

Who is Dell’s target market?

Dell’s main target markets and strategy for positioning

Relationship customers who are big businesses. Customers at home and in small businesses (Transaction). Customers from the public sector (government and schools).