Dyson Price Match Price Adjustment & Return Policy

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Dyson Limited is a Singaporean multinational technology company founded by James Dyson. The Dyson Price Match and Adjustment Policies can be found here.

You can request a refund under their price adjustment policy if your purchase goes on sale within 30 days of purchase.


Price Adjustment Policy at the Dyson

Yes. They have a price adjustment policy of 30 days. Dyson, on the other hand, refers to it as a price match. If you find an identical item at a lower price at another authorized Dyson retailer in the United States, they will match that price.

Dyson Price Match its Competitors

  • No. They do not price-match their competitors, which means that if you find the same item at a lower price from one of their competitors, they will NOT match that price.

Dyson Price Match Online

  • No. They do not price match their online competitors, but they will match Dyson.com prices.

Price Adjustment Criteria

  • The Dyson.com model number of the product must match and be readily available.
  • Present evidence from an authorised dealer that validates the stated price to receive the advertised price. One example of appropriate documentation is a copy of the flyer or the website URL. It’s important to remember that while there are numerous types of promotional discounts available, such as loyalty rates and promo code entries, none of them is applicable to this pricing match guarantee.
  • Only authorised Dyson dealers are available at Best Buy, Costco, Bed Bath & Beyond, Home Depot, Lowes, QVC, and Target.
  • The item must be brand new, unopened, and in its original packaging. It cannot have been used, returned, opened, “closed out,” “clearance,” or be an excellent demonstrator.

Price Adjustment Process

If you already own an existing-style Dyson vacuum cleaner, go to dyson.com/pricematch, chat, or call their Customer Service team at 1-866-664-9004 to get started.


Nordstrom Rack, Woot, and Zulily are the only authorised sellers of refurbished products. Please keep in mind that third-party marketplace vendors who are not specifically mentioned here have been excluded.

It cannot be less expensive if the product’s price is incorrect due to an error in advertising or a printing error.

The Dyson Supersonic, Airwrap, and Corrale are not eligible for price matching.

Dyson will not honour a lower advertised price if it is the result of a violation of their unilateral advertising and pricing policy, or if it would violate any other Dyson rule in the process.

Dyson Competitors’ List:

There are no competitors for price adjustments. However, you must ensure that the item is identical before requesting a price adjustment.

Dyson’s return policy

If you send it back to Dyson, you can return a Dyson.com purchase for a full refund within 30 days of the delivery date.

Purchases made at a Dyson Demo Store or a Dyson Service Center must be returned within 30 days of purchase. If you return your items through Dyson Direct, you will be reimbursed for shipping costs.

Guaranteed money back

Return the device within 30 days of delivery for a full refund to cancel a Dyson.com purchase. Dyson Demo Store and Dyson Service Center purchases must be returned within 30 days of the purchase date.

Dyson Direct will cover the replacement cost. Customers who purchased an out-of-production or refurbished item are not eligible for a refund.

They can only get warranty service. Please contact them right away if your equipment was damaged in transit or if you received the wrong kit.

If you add any deliberate aesthetic customizing or modification to a product that may affect its resale, refurbishment, restoration, or usability, your warranty and Dyson return policy will be null and void.

Please follow these steps to return an item purchased from Dyson Direct

Please note

  • Before an order can be returned, it must be returned. Returns that are not authorised or “billing-on-receipt” will not be accepted.
  • If you are dissatisfied with your Dyson purchase, we will refund the entire amount.
  • We will refund you within 7-10 business days of receiving and processing your return. Depending on your payment method and the policies of your financial institution, the credit may appear on your next 1-2 billing statements.
  • If a Dyson device has been tampered with, it cannot be returned or refunded.
  • Dyson products purchased elsewhere should be returned to the retailer where they were purchased.
  • Refunds are not available for items that are illegal, stolen, or otherwise non-compliant.

Does Dyson cover return shipping?

Dyson Direct will reimburse you for standard return shipping. Any additional costs incurred as a result of expedited delivery will not be refunded. Fill out the return form below to get the pre-paid label.


Can you return something you bought from Dyson.com to a Dyson Demo Store or Service Center?

When can you expect your refund?

Once your return for any Dyson.com purchase is received, your refund will be processed within 7-10 business days. Receiving the credited money may take 1-2 billing cycles, depending on the payment method used and the policies of your financial institution.

Any items returned to a Dyson Demo Store receive a refund the same day. Depending on your financial institution’s policies and the payment method you use, it usually takes 1-2 billing cycles to receive the money.


If you purchase a refurbished machine or one marked “final sale” at the Dyson Outlet, that’s it—the sale is final, and no exchanges are permitted.

However, if your machine does not work properly or was damaged during shipping, our warranty service will cover it.

Visit Support.Dyson.com for troubleshooting tips, or bring it to one of our Dyson Service Centers for expert service and repair.


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