Gander Outdoors/Gander Mountain Price Match and Return Policy

Gander Outdoors Price Match Policy

Gander Outdoors is a major retailer of outdoor products and services in the United States. The company offers customers an opportunity to price match any purchase at other retailers nationwide for up to 14 days after their Gander Outdoors purchase.

This article discusses the price match and adjustment policies of Gander Outdoors.

Does Gander Outdoors/Gander Mountain Offer a Price Match In-Store?

gander outdoors price match policy

Yes. Gander Outdoors will match prices in its stores. To ask for a price match, you should go to their store with proof that a different store has a lower price.

Does Gander Outdoors Offer a Price Match Online?

Yes. Gander Outdoors will match prices on the web. If you find the same item at a competitor for less money, they will check the item and price to ensure they are the same.

Does Gander Outdoors Have a Price Adjustment Policy?

Yes. They have a policy for price changes. If you buy something from them and then ask for a price adjustment within 30 days or at one of their stores within 14 days, they will give you the price difference back.

Price Match Criteria

They usually have price match criteria, just like most manufacturers who offer price matching. This means the item must meet certain criteria to be eligible for a price match. Here are the price match rules for Gander Outdoors:

The item must be the same at Gander Outdoors and the other store.
To ask for a price match, you should ensure that the item is in stock at both Gander Outdoors and the store where it was bought.

Price Match Process

Gander Outdoors makes it easy to match prices. But if you knew how to ask for a price match, that would help. Here’s how it works:

In-Store Process:

Once you find the same item at a lower price at a competitor, you should go to the Gander Outdoors store with proof of the lower price advertisement.
After they check the item and its price, they’ll match the price for you.

Online Process:

To get the price match online, call customer service at 1-888-542-6337.
Once you get in touch with them, you should show them the ad and links for the lower price at a competitor and tell them about it.
Once their representative checks the item, they will match the price for you if the item qualifies.


Most of the time, there are some things that manufacturers who offer price matching can’t do. An exclusion means that some items can’t be price matched at Gander Outdoors and aren’t eligible for that. Here’s what’s not included:

  • These items are not price matched:
  1. The special orders.
  2. The rebates.
  3. The financing offers.
  4. Gifts with purchase offers.
  5. Services.
  6. The misprints.
  7. Clearance items.
  8. Closeout items.
  9. The used items.
  10. The damaged items.
  11. The returned items.
  12. These holiday offers are not price matched:
  13. Thanksgiving offers or discounts.
  14. The Cyber Week offers.

Prices from stores that are only available online are not part of the price match.

Price Adjustment Process

The Gander Outdoors makes it easy to change prices. Knowing exactly how to ask for a price change would be better. Here’s how it works:

In-Store Process:

If you buy something from Gander Outdoors and the price of the same item at a competitor goes down within 14 days in-store or 30 days online, you can ask Gander Outdoors for a price adjustment.

They will check the item and refund you as soon as possible for the price difference.

Online Process:

If you buy something online from Gander Outdoors and then change your mind or find it cheaper at another retailer’s site within 14 days, you can return it for a full refund. Use the phone number 1-888-542-6337 to get in touch with their customer service.

Once you contact them, they will confirm the item and its price, and as soon as possible, they will give you a full refund for the price difference.

Gander Outdoors Price Matching Competitors List

At Gander Outdoors, there isn’t a list of all the stores competing with them. I called their customer service to find out what was going on. Here’s what they said in response:

So, if they have stores, we should be able to match their prices.

So it means that stores that aren’t “online-only” will match prices with stores that aren’t online-only.

I asked:

So there’s no clear list of competitors?

Gander Outdoors Return Policy

You can get a refund or exchange for any unused items you bought up to 90 days after you bought them.

When you return an item with a gift receipt, you’ll get store credit for the amount the item cost when you bought it.

The money will be returned as store credit for the item with the lowest price in the last 90 days. A valid driver’s licence or state ID card will be needed as proof of identity.

Bring any item you bought with the Good Sam Protection Plan back to your local store so it can be processed.

The following exceptions apply:

The store does not accept guns, bullets, receivers, primers, reloading powder, black powder, outboard motors, bows, or crossbows for safety reasons.

Generators can’t be given back. If you buy a generator that doesn’t work, please bring it to your local Gander Outdoors or an approved vendor so they can check it out. If the warranty is still good, you could also contact the manufacturer.

The following items can be returned or exchanged within 30 days of purchase if they have not been used or opened.

Augers, electronics, skateboards, bikes, software, arresting systems, canoes, ice houses, tents, waders, drones, kayaks, and tree stands.

After 30 days, you must send the broken product back to the company that made it for a refund or an exchange.

Please visit Gander Outdoors Return Policy for more details.

What makes the Gander Outdoors popular?

In recent years, Gander Outdoors has become a well-known company. Their prices are fair, and they have good customer service.

Here are some of the good things about them:

The prices are reasonable.
They offer a wide range of products and services for the outdoors.
The people who help customers are nice, knowledgable, and helpful.
The Gander Outdoors makes things for camping and hiking. They are of high quality and price fairly.
You can call, email, or use live chat to talk to them.

What kinds of items the Gander Outdoors sells?

The Gander Outdoors has a lot of different things for sale. They sell clothes, shoes, and hunting, fishing, and camping tools.

Here are the things:

Clothes for hunting, like ghillie suits or camouflage jackets.
Camping equipment like tents and sleeping bags.
Rods and reels are examples of fishing gear.
Hunting clothes or ghillie suits are examples of clothes for camping and other outdoor activities.
Boots, shoes, and so on.

Return Policy With And Without Receipt

Let’s look at what you can return with a receipt and what you can’t return with a receipt. Which is under the section, here we go.

Return With Receipt

If you have the receipt for the item you bought, you can return it by following the steps below.

  1. You have 60 days from the date you bought the item to return it.
  2. The item can only be returned in its original state.
  3. You will only get your money back in the way it was given to you.
  4. The person who bought the gift item will be held directly responsible.
  5. Please put it back in its original state and include the receipt when you return something.
  6. For COD, you can’t get your money back.
  7. When you send it back, 20% of the amount will be taken off.
  8. Call us at 866-257-6543 to find out more.

Return Without Receipt

If you don’t have the receipt for the purchase, follow the steps below for how to return something without a receipt.

  1. Even if you don’t have the receipt, you have 60 days to return it.
  2. Your refund will be based on the current price of the item.
  3. Bring a photo ID to the store when you return the item.

So, this is what you need to know about Gander Mountain’s return policy, whether you have the receipt or not. Here is how Gander Mountain handles exchanges. Scroll down to find out more.

Gander Mountain Exchange Policy

Here are the simple steps you need to take to follow the Gander Mountain Exchange Policy.

  1. Within 60 days, you can return or exchange the item.
  2. After 60 days, you’ll get a refund for the lowest price.
  3. During the exchange, please choose a new product so that we can replace the exchanged item.
  4. The product will be exchanged in the same way it was before.
  5. During the exchange, bring your photo ID if you don’t have a receipt.
  6. Attach the original order receipt to the item you want to exchange when you send it back.

So, it was about how Gander Mountain handles money changes. Next is Gander Mountain’s policy on refunds. Let’s do it.

Gander Mountain Refund Policy

Here are the simple steps you need to take to get a refund from Gander Mountain.

  • In 6–10 business days, you will get your money back.
  • You won’t get a refund if the item isn’t in the same condition as when you bought it.
  • If the product is broken, you’ll get your money back.
  • Attach your original purchase receipt when you get your money back.
  • The person who bought the gift will get their money back in their original account.

So, this was about how to get a refund from Gander Mountain if you return the item in its original condition. Here is the end of our main section. There is a lot of information and a list of points about the Gander Mountain Return Policy. There will be some frequently asked questions (FAQs) from customers below, so go ahead and look at those.

Popular Gander Outdoors Promo Codes

Discount Description
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Free Shipping Free Shipping and Free Returns On Apparel and Footwear
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Gander Outdoors Phone Numbers and Emails

Find below Gander Outdoors’s contact information for customer service. Along with contact information, the page summarises the sports goods company.

Toll-Free Number:

  • (888) 542-6337

Legal Department:

  • (800) 234-3450

Head Office
250 Parkway Drive Ste. 270
Lincolnshire, IL 60069
United States

Phone: 1-888-5GANDER
Phone: 1-888-542-6337

Gander Outdoors Contact Information

Gander Outdoors Website

Gander Outdoors Help Center

Visit contact page

Corporate Office Address

CWGS Enterprises, LLC
PO Box 6888 250 Parkway Drive
Lincolnshire, Illinois 60069
United States

Other Info (opening hours)


Daily: 8 am – 9 pm ET

Gander Mountain customer service locations

This page lists Gander Mountain stores near you, their hours of operation, addresses, phone numbers, and an estimate of how far they are from where you are.

We hope this helps if you ever need help from a specific Gander Mountain location or customer service.

Gander Mountain Youtube Video


I hope you enjoy reading this article and learning more about how Gander Mountain handles refunds. They offer a return policy by following the terms and conditions listed above. In addition to their return policy, they also let you exchange or get a refund on the products you buy.

Some of the laws are the same for both policies. For example, you have 60 days from the date you bought the item in the store to return or exchange it, but you only have 30 days from the date you bought the item online to return or exchange it. At Gander Mountain, some rules are followed with and without a receipt.

You can call the above phone number or send an email to find out more. You can call or email if you have any questions or doubts about this.

You can also follow us on Facebook, Twitter, YouTube, and Instagram to learn more about what’s happening. Please leave your thoughts and comments in the box below. Check out Ping’s Return Policy, Sephora’s Return Policy, and Vistaprint’s Return Policy for more articles like this one.

FAQs – Gander Mountain

How much amount will be deducted while returning?

When you send it back, 20% of the amount will be taken off.

What is the customer care number of Gander Mountain?

Gander Mountain’s customer service number is tel:18662576543.

Are they providing return without a receipt?

Yes, you can return items without a receipt if you do it within 60 days and the item is in the same condition as when you bought it.

In how much time I will receive a refund?

Your money will come back to you in 6–10 business days.

Can I return for COD purchased item?

No, you can’t send back the item you bought with Cash On Delivery.